Terms of Service
Last Updated: October 14, 2026
Welcome to Been Servin’. These Terms of Service (“Terms”) govern your access to and use of our website and your purchase of used cameras, camera lenses, photography equipment, and related products offered by Been Servin’.
Throughout these Terms, “Been Servin’,” “we,” “us,” and “our” refer to Been Servin’. “Customer,” “you,” and “your” refer to any person accessing our website, creating an account, requesting information, placing an order, or purchasing products from us.
By accessing or using our website, creating an account, placing an order, or purchasing a product from Been Servin’, you agree to these Terms and the policies incorporated into them. If you do not agree with these Terms, please do not use our website or place an order.
1. About Been Servin’
Been Servin’ is an independent online retailer offering used and pre-owned cameras, camera lenses, photography equipment, and related products through our website.
Our inventory may include products from different manufacturers, brands, and models. Product availability, condition, specifications, included items, and other details may vary between individual listings.
Independent Retailer, Brand Names, and Trademarks
Been Servin’ operates as an independent retailer. Unless expressly stated otherwise for a particular product or arrangement, Been Servin’ is not affiliated with, sponsored by, endorsed by, or an authorized dealer, distributor, or representative of the manufacturers whose products are offered on this website.
Manufacturer names and third-party brand names, including Nikon, Contax, Phase One, Fujifilm, Sony, Leica, Hasselblad, and other brands that may appear in our inventory, are used to identify and describe the relevant products. The names, logos, trademarks, and other intellectual property associated with those brands belong to their respective owners.
The appearance of a manufacturer’s name, logo, or trademark on this website or in a product listing does not, by itself, establish an affiliation, endorsement, authorization, or business partnership with Been Servin’.
Product listings should be reviewed individually to determine the item being offered, its condition, lens configuration, included accessories, and other stated details.
2. Eligibility to Use Our Website and Purchase Products
You must provide accurate information when using our website, creating an account, or placing an order.
By placing an order, you represent that you have the legal capacity to enter into the transaction under applicable law.
If you purchase products on behalf of a company, organization, or another person, you represent that you are authorized to act on their behalf and accept the applicable transaction terms.
You are responsible for ensuring that the information supplied during checkout is complete and accurate, including your contact details, billing information, delivery address, and any information needed to process your order.
3. Products Offered for Sale
Our website offers used or pre-owned cameras, camera lenses, and related photography equipment, depending on current inventory.
Each product listing is intended to identify the particular product being offered and provide relevant information about its condition, features, specifications, price, photographs, lens configuration, and included items.
Not every product, model, lens, accessory, or configuration will always be available. The products displayed on our website may change as inventory changes.
A product appearing on the website does not guarantee that it will remain available until you complete checkout.
4. Used and Pre-Owned Product Condition
Products identified as used or pre-owned have previously been owned, handled, or used. Their physical appearance and condition may differ from those of new products.
Customers should carefully review the condition stated in the individual product listing before purchasing.
Depending on the specific item and the information disclosed in its listing, a used product may show signs of previous use, including:
Cosmetic wear or surface marks.
Scratches, scuffs, or finish wear.
Signs of handling or previous ownership.
Wear affecting included accessories or packaging.
Other condition characteristics specifically disclosed in the listing.
These are general possibilities and are not a statement that every listed product has these characteristics.
The actual condition of an individual item should be assessed using its product description, condition information, photographs, and any specific notes provided in the listing.
Where a listing identifies a particular defect, missing accessory, cosmetic issue, or other condition limitation, customers should review that disclosure before placing an order.
We do not represent a used or pre-owned product as new unless the individual listing expressly identifies it as new.
Disclosure of a product’s used condition does not remove any rights or remedies that apply if the product is materially misdescribed or otherwise fails to meet applicable legal requirements.
5. Product Information, Lens Configuration, and Included Items
We make reasonable efforts to provide accurate product titles, descriptions, specifications, photographs, condition details, pricing, availability information, and other relevant listing information.
Product specifications may describe the manufacturer’s original model specifications or features generally associated with that model. For used products, those original specifications do not necessarily establish the current condition or operational status of every feature or component of the individual item being sold.
Customers should review the specific listing for information about:
Product brand and model.
Stated condition.
Camera body and lens configuration.
Description and disclosed limitations.
Specifications provided for the item.
Included accessories and components.
Product photographs.
Price and availability.
Any product-specific return information.
Camera Body Only
When a product title or description identifies a camera as “Body Only” or otherwise expressly states that it is sold without a separate lens, the purchase does not include a separate interchangeable lens unless the listing specifically states otherwise.
Customers purchasing a camera body-only listing should not assume that a separate lens is included.
Cameras with Built-In Lenses
Some camera models have a lens built into the camera. When the product listing identifies a camera with a built-in or fixed lens, that lens is part of the camera itself.
A built-in lens is different from a separate interchangeable lens supplied as an additional item. Customers should review the product specifications and description to understand the camera’s lens configuration.
The appearance of an accessory in a photograph does not, by itself, establish that the accessory is included in the purchase.
If we identify a material error or omission in a listing before completing an affected transaction, we may correct the information and, where appropriate, contact the customer or cancel the affected order. If payment has already been collected for an order that we cancel, the applicable amount will be refunded.
6. Product Photographs and Images
Product photographs are provided to help customers identify and evaluate the products being offered.
Where photographs depict the actual used item for sale, customers should review them alongside the written description and condition disclosures.
Where an image is illustrative, representative, or used to identify a model rather than to depict the exact physical item, the listing should provide the applicable information.
Photographs may not show every detail, mark, defect, included component, or packaging item. Customers should not assume that an item is included merely because it appears in a photograph unless the listing confirms that it is included.
The appearance of colors and finishes may vary depending on lighting, photography, and display settings. Such differences do not excuse a material misdescription of the product.
Brand names, logos, and trademarks appearing in product photographs remain the property of their respective owners and do not, by themselves, indicate manufacturer endorsement or an official relationship with Been Servin’.
7. Product Availability
All products are subject to availability.
Because our inventory may include individual used items, a particular product may be sold, withdrawn, or become unavailable before an order is completed.
Adding an item to a shopping cart or beginning checkout does not reserve the item unless our checkout or order confirmation expressly states otherwise.
We may update product listings, discontinue products, limit quantities, or remove products from our website where reasonably necessary.
If a product becomes unavailable after an order has been submitted and payment has been collected, we will contact the customer where appropriate and provide an applicable refund if the order is cancelled.
8. Pricing, Taxes, and Additional Charges
Prices are displayed in the currency indicated on the website or during checkout.
We make reasonable efforts to maintain accurate pricing information. The applicable price and any disclosed taxes, shipping charges, or other applicable costs should be reviewed before the customer completes checkout.
Prices may change for future purchases without prior notice. A price change will not ordinarily alter an order already accepted at an agreed price, except where correction is required because of an obvious error or applicable law.
If we identify a material pricing error before an order is fulfilled, we may correct the error and contact the customer regarding the available options. If we cancel an affected paid order, the applicable amount will be refunded.
Any applicable taxes, delivery charges, or other additional costs will be handled in accordance with the information presented during checkout and our applicable policies.
9. Placing and Submitting an Order
When you submit an order through our website, you are requesting to purchase the selected product or products under the applicable transaction terms.
Before completing checkout, you should review the product selection, quantity, price, shipping details, delivery address, payment information, and other order details. For camera purchases, this includes reviewing whether the listing is for a camera body only, a camera with a built-in lens, or a camera supplied with a separate lens or other accessories.
An order submission or automated confirmation acknowledges receipt of the order but does not necessarily mean that the order has been finally accepted, processed, or shipped.
Orders remain subject to product availability, payment authorization, applicable verification, and acceptance of the transaction.
We may decline, hold, or cancel an order where reasonably necessary, including when:
A product is unavailable.
A material pricing or listing error is identified.
Payment cannot be authorized or verified.
Information needed to process the order cannot be verified.
We reasonably suspect fraudulent, unauthorized, or unlawful activity.
Completing the transaction would violate these Terms or applicable law.
Where an order is cancelled after payment has been collected, the applicable payment will be refunded.
10. Order Confirmation and Customer Corrections
After submitting an order, you may receive an electronic confirmation containing information about the transaction.
You are responsible for reviewing that information and contacting us promptly if you identify an error in your product selection, contact details, delivery address, or other material order information.
Requests to change or cancel an order may not always be possible once processing, fulfillment, or shipping has begun.
We will consider reasonable correction requests in light of the order’s status, product availability, and applicable policies. Any additional charges or restrictions will be handled in accordance with the relevant policy and applicable law.
An order confirmation should not be treated as proof that a product has been dispatched or delivered.
11. Payment
Been Servin’ accepts the payment methods made available through our online checkout.
The payment methods available for a particular transaction are displayed during checkout and may depend on the payment provider and transaction circumstances.
Payments may be subject to authorization, verification, fraud screening, or other procedures carried out by the applicable payment provider.
We may request additional information or verification where reasonably necessary to verify a transaction or protect against unauthorized activity.
An order may be delayed, held, or cancelled if payment is declined, cannot be verified, or is reasonably suspected to be unauthorized.
For additional information about accepted payment methods and payment processing, please refer to our Payment Policy.
12. Order Processing and Shipping
Orders are generally processed within 1–3 business days.
After processing, shipping and delivery generally take approximately 3–7 business days.
The estimated total time from order placement to delivery is therefore approximately 4–10 business days.
These timeframes are estimates, not guaranteed delivery dates. Actual delivery may vary depending on the product, destination, carrier, order circumstances, holidays, and other factors affecting fulfillment or transportation.
We provide free shipping only where the applicable product listing or Shipping Policy states that free shipping applies. Customers should review the product listing, checkout information, and Shipping Policy to confirm whether shipping charges apply to a particular order.
For full information about processing, shipping, tracking, delivery estimates, and applicable shipping conditions, please refer to our Shipping Policy.
13. Delivery Address and Delivery Issues
Customers are responsible for providing a complete and accurate delivery address and contact information when placing an order.
Incorrect, incomplete, or outdated delivery information may cause delays, failed delivery attempts, or the need for additional delivery arrangements.
If you discover an error in your delivery details, contact us as soon as possible. We cannot guarantee that an address change can be made after an order has been processed or dispatched.
Where an address-related problem causes additional costs, any applicable charges or arrangements will be handled in accordance with our Shipping Policy and applicable law.
Customers should monitor any tracking information provided and make reasonable arrangements to receive their orders.
14. Delivery Delays and Delivery Confirmation
Delivery estimates may be affected by carrier operations, transportation disruptions, severe weather, public holidays, incorrect delivery information, or other circumstances outside our reasonable control.
Where we become aware of a material delay, we will make reasonable efforts to provide relevant information or updates where practicable.
A tracking status or carrier delivery confirmation may be used to help investigate a delivery inquiry. If you believe an order has been lost, delivered to an incorrect location, or otherwise not received, contact us with your order details so that the matter can be reviewed.
Nothing in this section removes any rights or remedies available under applicable law.
15. Returns and Refunds
Eligible products may generally be returned within 30 calendar days of delivery, subject to the requirements, exclusions, and procedures set out in our Refunds & Returns Policy.
Before returning a product, customers should review that policy to understand:
Which products are eligible for return.
The applicable return period and conditions.
How to request or authorize a return.
The condition and packaging requirements, if any.
Responsibility for return shipping or other costs.
How returned products are reviewed.
The applicable refund procedure and timing.
Customers should follow the return instructions provided by Been Servin’ rather than assuming that a return will be accepted automatically.
Approved refunds are processed according to the Refunds & Returns Policy. The time required for the funds to appear in a customer’s account may depend on the original payment method and the relevant bank or payment provider.
Nothing in these Terms or our returns policy is intended to exclude or limit a consumer right or remedy that cannot legally be excluded or limited.
16. Defective, Damaged, or Incorrect Products
If you receive a product that is damaged in transit, materially different from the item ordered, or affected by a problem that was not disclosed in the listing, please contact us as soon as reasonably possible.
To help us review the issue, we may request reasonable information such as:
Your order number.
A description of the issue.
Photographs or video showing the product and relevant damage.
Information about the packaging or delivery condition.
Other information reasonably needed to investigate the matter.
Customers should retain the product and relevant packaging while an issue is being reviewed, where reasonably practicable.
Depending on the circumstances, the nature of the problem, the applicable policy, and applicable law, an eligible claim may be resolved through a refund, replacement, repair, or another appropriate remedy.
A product’s disclosed used condition does not automatically make every defect acceptable, nor does a general disclosure of cosmetic wear override a specific representation made in the listing.
Nothing in these Terms restricts any consumer rights or remedies that cannot legally be excluded.
17. Product Use, Care, and Safety
Customers are responsible for using products in accordance with applicable manufacturer instructions, safety information, and operating requirements.
This may include appropriate handling, charging, storage, maintenance, and operation of cameras, lenses, batteries, chargers, and other photography equipment.
Where a product requires compatible accessories, power supplies, software, firmware, or other components, customers should review the applicable product information and manufacturer instructions before use.
Except to the extent prohibited by applicable law, Been Servin’ is not responsible for damage caused by improper use, unauthorized modification, misuse, failure to follow applicable instructions, or use outside the product’s intended purpose.
This section does not alter any responsibility that cannot legally be excluded or transferred to the customer.
18. User Accounts and Account Security
If you create an account with Been Servin’, you are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account, subject to applicable law.
You should notify us promptly if you believe that your account has been accessed without authorization or that your account information has been compromised.
We may require reasonable verification before making changes to an account or providing access to account-related information.
We may restrict or suspend account access where reasonably necessary to protect account security, investigate suspected fraud, address misuse, or comply with legal requirements.
Account-related personal information is handled in accordance with our Privacy Policy.
19. Intellectual Property and Trademarks
Website content may include original text, graphics, website design elements, photographs, product descriptions, page layouts, logos, and other materials owned by or licensed to Been Servin’ or their respective rights holders.
Except as permitted by law or with appropriate authorization, you may not reproduce, distribute, modify, republish, sell, or commercially exploit protected website content.
Manufacturer names, trademarks, logos, product names, and other third-party brand identifiers remain the property of their respective owners.
Their use on our website is intended to identify or describe the products being offered. Unless expressly stated otherwise, such use does not imply manufacturer sponsorship, endorsement, authorized-dealer status, distribution rights, or another official relationship with Been Servin’.
Nothing in these Terms transfers ownership of a third party’s intellectual property to Been Servin’ or to a customer.
20. Third-Party Websites and Services
Our website may include links, integrations, payment services, analytics tools, shipping services, or other functions provided by third parties.
Third-party websites and services may operate under their own terms, privacy policies, and procedures. Customers should review those terms where relevant.
Been Servin’ does not control independent third-party websites or services and is not responsible for their content, availability, policies, or practices except to the extent responsibility cannot legally be excluded.
A link to a third-party website does not, by itself, constitute an endorsement of that website, service, or its operator.
21. Reviews and User-Submitted Content
If our website allows customers to submit reviews, comments, photographs, or other content, you must have the right to submit that content.
You must not submit content that is unlawful, fraudulent, knowingly misleading, defamatory, abusive, infringing, or otherwise prohibited by applicable law.
You should not include another person’s private or confidential information without appropriate authorization.
We may review, decline, remove, or restrict user-submitted content where reasonably necessary, where it violates these Terms, or where permitted or required by law.
Any use of personal information submitted through the website remains subject to our Privacy Policy and applicable law.
22. Website Use and Prohibited Activities
You may use our website for lawful purposes, including browsing products, reviewing information, contacting Been Servin’, managing an account, and purchasing products.
You must not use the website to:
Commit fraud or facilitate unlawful activity.
Submit knowingly false or misleading information.
Attempt unauthorized access to our systems or accounts.
Introduce malicious software or interfere with website security.
Misuse another person’s payment or account information.
Interfere with the normal operation of the website.
Attempt to manipulate or abuse checkout, payment, return, or refund processes.
Infringe the rights of Been Servin’ or another person.
We may take reasonable measures to investigate suspected misuse, restrict access, or cancel affected transactions, subject to applicable law.
23. Website Availability and Changes
We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that access will always be uninterrupted, error-free, or available at every time or location.
Temporary interruptions may occur because of maintenance, updates, technical problems, hosting issues, security measures, third-party service interruptions, or circumstances outside our reasonable control.
We may update website content, product listings, features, or services as our business and inventory change.
Website changes do not automatically alter an order already accepted at an agreed price, except where correction is required because of an error, the order is modified, or applicable law permits or requires a different result.
24. Website and Product Information Disclaimer
We make reasonable efforts to provide accurate website and product information. However, information may occasionally require correction or updating.
Customers should review the individual product listing and applicable policies before purchasing, including the product’s condition, description, photographs, specifications, lens configuration, included items, price, and availability.
To the extent permitted by applicable law, website availability and general informational content are provided subject to the express terms and representations applicable to the relevant transaction.
Nothing in these Terms excludes or limits a guarantee, representation, consumer right, or remedy that cannot legally be excluded or limited.
No general disclaimer in these Terms should be interpreted as permission to misdescribe a product, disregard an express product-specific representation, or avoid a legal obligation that applies to the transaction.
25. Limitation of Liability
To the maximum extent permitted by applicable law, Been Servin’ will not be liable for indirect, incidental, special, exemplary, punitive, or consequential losses where such liability may lawfully be limited.
Where permitted by law, this may include certain losses arising from temporary website unavailability, third-party service interruptions, carrier delays, or misuse of a product.
The application of any limitation depends on the circumstances and applicable law. Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful.
Nothing in this section removes any consumer rights, remedies, or legal protections that cannot legally be excluded or limited.
26. Events Outside Our Reasonable Control
Been Servin’ will not be responsible for a delay or failure to perform an obligation to the extent it results from circumstances reasonably beyond our control and the law permits that responsibility to be limited.
Such circumstances may include severe weather, natural disasters, transportation disruptions, carrier interruptions, power or telecommunications failures, government actions or restrictions, labor disruptions, cybersecurity incidents, or other unforeseen events.
Where an event affects an order, we will make reasonable efforts to resume normal operations and provide relevant updates where practicable.
This section does not remove any refund obligation or other legal responsibility that remains applicable despite the event.
27. Indemnification
To the extent permitted by applicable law, you agree to be responsible for claims, losses, or expenses arising directly from your unlawful use of the website, material violation of these Terms, or infringement of another person’s rights.
This provision applies only to the extent permitted by law and does not require a customer to indemnify Been Servin’ for losses arising from Been Servin’s own unlawful conduct or from obligations that cannot legally be transferred to a customer.
28. Privacy and Personal Information
Your use of our website is also subject to our Privacy Policy.
The Privacy Policy explains how personal information may be collected, used, disclosed, stored, and otherwise handled in connection with website use, accounts, orders, customer support, and related activities.
Customers should review the Privacy Policy to understand how their information is handled and what rights may be available under applicable privacy laws.
If a provision of these Terms concerns personal information, it must be interpreted consistently with applicable privacy law. Nothing in these Terms replaces a legally required privacy notice or removes a privacy right that cannot legally be excluded.
29. Policies Incorporated into These Terms
The following policies provide additional information about specific aspects of using our website and purchasing products:
Privacy Policy: Explains our handling of personal information.
Shipping Policy: Provides additional details about order processing, shipping, delivery estimates, tracking, and delivery conditions.
Refunds & Returns Policy: Explains return eligibility, the 30-calendar-day return period, return procedures, exclusions, and refund processing.
Payment Policy: Provides additional information about accepted payment methods and payment processing.
Where a policy is expressly incorporated into these Terms, it forms part of the applicable terms for the relevant activity or transaction.
Customers should review the applicable policies before purchasing. If a product listing provides specific information about the individual item, that listing should be read together with these Terms and the relevant policies. A product-specific statement does not override a mandatory legal right.
30. Changes to These Terms
We may revise these Terms from time to time to reflect changes to our products, website, services, business operations, or applicable legal requirements.
When changes are made, we will update the “Last Updated” date at the top of this page.
The revised Terms will apply from the date they are posted or from another effective date stated in the revision, subject to applicable law.
Changes will not automatically modify an order already accepted at an agreed price or retroactively remove rights that have already accrued where doing so is prohibited by law.
Customers should review this page periodically to remain informed of the current Terms.
31. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary to make it enforceable where legally permitted.
If it cannot be made enforceable, the affected provision will be treated as severable, and the remaining provisions will continue to apply to the extent permitted by law.
The invalidity or unenforceability of one provision does not automatically invalidate the remaining Terms.
32. No Waiver
If Been Servin’ does not enforce a provision of these Terms on one occasion, that does not necessarily mean that we waive the right to enforce it later.
Any waiver will apply only to the extent permitted by law and, where applicable, the scope expressly stated in the waiver.
33. Assignment
You may not transfer your rights or obligations under these Terms to another person in a way that would materially affect our rights or obligations without our consent, except where applicable law provides otherwise.
Been Servin’ may transfer or assign its rights and obligations in connection with a lawful business restructuring, transfer of business, or similar transaction, subject to applicable law and any required protections for customers.
This section does not remove rights that cannot legally be restricted or transferred.
34. No Partnership or Agency
Nothing in these Terms creates a partnership, joint venture, employment relationship, franchise, or agency relationship between a customer and Been Servin’.
A customer is not authorized to act as a representative of Been Servin’ solely because they use our website or purchase a product from us.
Similarly, the sale of a manufacturer’s product does not, by itself, establish an agency, dealership, distribution, sponsorship, or endorsement relationship between Been Servin’ and that manufacturer.
35. Entire Agreement and Order of Interpretation
These Terms, together with the applicable product listing, accepted order details, and policies expressly incorporated into them, form the agreement governing your use of the website and the relevant purchase, subject to any separate written agreement that expressly applies to the transaction.
Customers should read these Terms alongside the relevant product listing and applicable policies. Product-specific details, including condition, camera body and lens configuration, included items, and disclosed limitations, should be assessed using the listing for the item purchased.
If provisions appear inconsistent, they should be interpreted together where reasonably possible. Mandatory legal requirements take precedence over any conflicting term, and nothing in this section removes rights that cannot legally be excluded.
36. Governing Law
These Terms are governed by the laws of the State of Texas and applicable federal laws of the United States, without regard to conflict-of-law principles, provided that Texas is the relevant operating jurisdiction for Been Servin’.
The governing-law provision does not exclude or restrict mandatory consumer protection laws that apply to a customer or transaction and cannot legally be displaced by a choice-of-law clause.
Nothing in these Terms is intended to waive a statutory right, remedy, or protection that applicable law makes non-waivable.
Any dispute arising from these Terms or a purchase will be handled in accordance with applicable law and the jurisdiction of any court or other forum legally authorized to hear the dispute.
37. Contact Information
If you have questions about these Terms, a product listing, an order, shipping, payment, returns, refunds, or our website, please contact us using the details below.
Business name: Been Servin
Email: sales@beenservin.com
Phone: +1 214-364-4655
Address: 1333 W. McDermott Drive Suite 200 Allen Texas 75013 United States