Payment Policy
Last Updated: October 14, 2026
At Been Servin’, we provide an online checkout for purchasing used cameras and photography equipment. This Payment Policy explains the payment methods available, how payments are handled, and what customers can expect when paying for an order.
1. Accepted Payment Methods
Been Servin’ accepts the following payment methods, subject to availability at checkout:
Credit and debit cards
PayPal
Cash on Delivery (where available)
The payment options displayed during checkout are the options available for your order. Cash on Delivery may be subject to applicable delivery-area or order restrictions.
2. Payment Authorization and Confirmation
For online payments, the payment provider or card issuer may need to authorize or verify the transaction before payment can be completed.
An order confirmation means we have received your order. It does not necessarily mean that the order has shipped. Orders remain subject to payment confirmation and our order-processing procedures.
For Cash on Delivery orders, payment is collected at delivery according to the instructions provided when the order is placed.
3. Payment Verification
We may conduct reasonable order and payment verification before dispatch when necessary to help identify unauthorized transactions or resolve inconsistencies in order information.
If additional information is needed, we may contact you using the contact details provided with your order.
We will not ask you to send payment passwords, PINs, or card security codes through ordinary email communications.
4. Payment Security
Online payments are processed through the applicable payment provider or checkout system. The handling and protection of payment information are subject to the relevant provider’s terms, privacy policy, and security practices.
Customers should use the official checkout and should not send complete card details or other sensitive payment credentials by email.
5. Failed or Declined Payments
If an online payment is declined, fails, or cannot be authorized, the order may not be completed. You may need to check with your bank or payment provider or select another payment method available at checkout.
Payment authorization and transaction limits may depend on the relevant financial institution or payment provider.
6. Billing Information
Customers are responsible for providing accurate billing and order information during checkout.
If you notice an error, please contact us as soon as possible. We will make reasonable efforts to assist, but changes may not be possible after an order has entered processing or has been shipped.
7. Product Prices and Order Totals
Product prices and availability are displayed on the website and the order total is shown at checkout before the order is submitted.
Please review the order total before completing your purchase. If an obvious pricing or listing error is identified, we will address it in accordance with applicable law and communicate with the customer as appropriate.
8. Taxes and Other Charges
Any applicable taxes and other charges that we are required to collect will be displayed at checkout where applicable.
Your bank or payment provider may separately impose charges under its own terms. Such charges are outside Been Servin’s control.
9. Pending, Duplicate, or Unexpected Transactions
A payment provider or bank may show a pending authorization or temporary hold while a transaction is being processed.
If you notice a duplicate charge or an unexpected transaction, please check with your payment provider and contact us if the issue remains unresolved. Include your order number and relevant transaction details, but do not send passwords, PINs, or complete card details.
10. Refunds and Payment Reversals
Refund eligibility is governed by our Returns & Refunds Policy.
Where applicable, approved refunds for online payments will generally be returned to the original payment method. We aim to process approved refunds within 10 days after approval. The time it takes for the funds to appear may depend on the payment provider or financial institution.
For Cash on Delivery orders, any approved refund will be arranged according to the circumstances of the order and the applicable refund process.
11. Order Cancellations
If an order is cancelled after an online payment has been collected, any applicable refund will be handled in accordance with our Returns & Refunds Policy and applicable law.
If an order has already shipped, the applicable return procedure may apply.
For Cash on Delivery orders, please contact us promptly if you need to request a cancellation before dispatch.
12. Suspected Fraud or Unauthorized Transactions
We may delay, decline, or cancel an order when there are reasonable grounds to suspect unauthorized payment activity, fraud, or unverifiable order information.
If an order is cancelled after payment has been collected, any applicable refund will be handled through the relevant refund process.
13. Payment Disputes
If you have a concern about a payment or order charge, please contact us so we can investigate.
This does not limit your right to raise a dispute with your bank, card issuer, payment provider, or other relevant authority.
14. Payment and Shipping
For orders paid online, preparation for shipment normally begins after the required payment has been confirmed. For Cash on Delivery orders, processing and dispatch are subject to order confirmation and the applicable delivery arrangements.
Please see our Shipping Policy for further details.
15. Contact Us
If you have questions about a payment, charge, refund, or order, please contact:
Business name : Been Servin
Email: sales@beenservin.com
Phone: +1 214-364-4655
Address: 1333 W. McDermott Drive Suite 200 Allen Texas 75013 United States
16. Policy Updates
We may update this Payment Policy when our payment procedures or business practices change. The latest version and its update date will be published on this page.
Been Servin’
Independent retailer of used cameras and photography equipment.