Privacy Policy

Last Updated: October 13, 2026

Been Servin’ (“Been Servin’,” “we,” “our,” or “us”) respects your privacy and is committed to explaining how personal information is collected, used, disclosed, stored, and protected when you visit our website, browse products, place an order, contact us, or otherwise interact with our services.

This Privacy Policy applies to personal information collected through our website and through communications or transactions associated with our business.

Please read this policy carefully to understand our privacy practices and the choices that may be available to you.

1. Information We Collect

The personal information we collect depends on how you interact with our website and services.

Information You Provide Directly

We may collect information you provide when you:

  • Place an order or make a purchase.

  • Enter information during checkout.

  • Create or manage an account.

  • Contact us with a question or concern.

  • Submit a form or product inquiry.

  • Request assistance with an order, delivery, return, or refund.

  • Subscribe to marketing communications.

  • Submit a review, comment, or other content, where these features are available.

Depending on the interaction, this information may include:

  • Name.

  • Billing address.

  • Shipping address.

  • Email address.

  • Telephone number.

  • Order number and transaction details.

  • Products purchased, viewed, or considered.

  • Account information and preferences.

  • Messages, correspondence, and information you choose to provide.

  • Other information reasonably necessary to respond to your request or complete a transaction.

Please provide accurate information when placing an order or contacting us. Do not submit sensitive personal information through website forms unless it is specifically requested and necessary for the relevant purpose.

Information Received From Other Sources

Where applicable, we may receive information from service providers that help us operate our website, process payments, prevent fraud, arrange delivery, provide customer support, or maintain our business records.

The information received depends on the services used and the permissions or terms governing those services.

2. Payment Information

When you place an order, payment information may be processed through the payment methods and payment service providers made available at checkout.

Depending on the payment method and provider, payment-related information may include transaction references, payment status, billing details, payment method type, and information needed to verify or process a transaction.

Payment card numbers, security codes, and other sensitive payment credentials are handled according to the systems, procedures, and privacy practices of the applicable payment provider.

We do not intentionally request payment card security codes through ordinary customer-service emails or public website forms.

The information collected, stored, or made available to us depends on the payment provider and the payment method used. Please review the applicable provider’s privacy policy for further information about its handling of payment information.

3. Automatically Collected Information

When you visit our website, certain technical and usage information may be collected automatically by our website platform, hosting environment, security tools, or other technologies in use.

Depending on the technologies enabled, this information may include:

  • Internet Protocol (IP) address.

  • Browser type and version.

  • Device type and operating system.

  • General geographic information derived from technical data.

  • Pages viewed and links selected.

  • Date and time of visits.

  • Referring website or source.

  • Website interactions and navigation activity.

  • Technical information about errors, performance, or security events.

This information may be used to operate the website, understand website performance, troubleshoot problems, maintain security, and improve the shopping experience.

The specific information collected depends on the technologies operating on the website and the settings enabled.

4. Cookies and Similar Technologies

Our website or its service providers may use cookies, pixels, tags, scripts, local storage, or similar technologies where enabled.

These technologies may serve different purposes, including:

  • Essential functions: Supporting checkout, shopping-cart functions, security, and basic website operation.

  • Preferences: Remembering selected settings or preferences.

  • Account functions: Supporting account sessions or related features, where available.

  • Analytics: Understanding website traffic, usage, and performance, where analytics technologies are enabled.

  • Advertising: Measuring advertising activity or helping deliver relevant advertising, where advertising technologies are enabled.

  • Security: Detecting suspicious activity and helping protect the website and transactions.

The actual cookies and similar technologies used may change as website features and service providers change.

You may be able to manage cookies through your browser settings or through a cookie preference tool if one is available on the website. Blocking or deleting certain cookies may affect website features, shopping-cart functions, or checkout.

Browser controls do not necessarily disable every form of technology-based data collection.

5. How We Use Personal Information

We may use personal information for purposes reasonably related to operating our business and providing our services, including to:

  • Process and manage orders.

  • Confirm purchases and payments.

  • Arrange shipping and delivery.

  • Communicate order status and relevant transaction information.

  • Respond to questions and customer-service requests.

  • Process eligible returns and refunds in accordance with our applicable policies.

  • Maintain and manage customer accounts, where available.

  • Provide information about products and services you request.

  • Maintain transaction, accounting, and business records.

  • Detect, investigate, and help prevent fraud, unauthorized activity, or security incidents.

  • Protect the rights, property, safety, and security of our business, customers, and others.

  • Operate, maintain, troubleshoot, and improve our website.

  • Understand website performance and customer interactions.

  • Administer reviews, feedback, or other user-submitted content, where available.

  • Send promotional communications where permitted and, when required, with appropriate consent.

  • Comply with applicable legal obligations and respond to lawful requests.

  • Establish, exercise, or defend legal claims.

  • Carry out other purposes disclosed to you at the time information is collected or otherwise permitted by applicable law.

We seek to use personal information only for purposes reasonably connected with the relevant interaction, subject to applicable law.

6. Order and Transaction Information

When you purchase a product, we may retain information about the transaction, including:

  • Customer and contact details.

  • Billing and shipping information.

  • Products ordered.

  • Order value and applicable charges.

  • Payment status and transaction references.

  • Order confirmations and communications.

  • Shipping, delivery, return, and refund records.

  • Information needed to investigate order discrepancies or respond to customer inquiries.

We use this information to administer purchases, provide customer support, maintain accurate records, address transaction issues, and meet applicable legal or accounting requirements.

We may retain relevant order records for as long as reasonably necessary for these purposes, subject to applicable retention requirements and legal obligations.

7. Product Inquiries and Customer Support

If you contact us about a product, order, delivery, return, refund, or another customer-service matter, we may collect and use the information you provide to understand your request and respond appropriately.

This may include your contact details, order number, product information, photographs or documents you voluntarily provide, and correspondence with our team.

We may retain customer-service communications where reasonably necessary to manage the inquiry, maintain business records, resolve disputes, improve customer service, or comply with applicable law.

Please avoid sending payment credentials or other unnecessary sensitive information through ordinary email or general inquiry forms.

8. Communications

We may contact you using the information you provide for purposes such as:

  • Sending order confirmations and updates.

  • Providing payment or delivery information.

  • Responding to questions and requests.

  • Communicating about returns, refunds, or other transaction-related matters.

  • Notifying you of relevant changes to our website, policies, or services where appropriate.

  • Sending promotional messages where permitted.

Transactional communications may be necessary to complete or administer a purchase and may continue even if you opt out of promotional messages.

Where promotional communications are sent by email, you may use the unsubscribe link in the message, where available, or contact us to request removal from promotional mailing lists.

We may retain a record of your communication preferences and opt-out requests to respect those choices.

9. How We Share Personal Information

We do not disclose personal information indiscriminately. However, we may share information with appropriate third parties when reasonably necessary for the purposes described in this policy.

Depending on the services used, recipients may include:

E-commerce and Website Providers

Providers that host, maintain, secure, or support our website and online store.

Payment Providers

Payment processors and related financial service providers that facilitate transactions, verify payment status, or help detect suspicious activity.

Shipping and Delivery Providers

Carriers, fulfilment providers, and other service providers involved in delivering orders or resolving delivery issues.

Analytics and Website Performance Providers

Providers that help us understand website traffic, usage, performance, or technical problems, where these services are enabled.

Advertising and Marketing Providers

Marketing or advertising service providers, where such services are used and permitted by applicable law.

Customer Support and Communication Providers

Providers that help manage customer inquiries, email communications, or other business communications.

Professional Advisers

Legal, accounting, compliance, insurance, or other professional advisers where access is reasonably necessary.

Authorities and Other Parties

Government agencies, regulators, courts, law enforcement, or other parties where disclosure is required by law or reasonably necessary to protect rights, safety, security, or legal interests.

Business Transactions

A buyer, successor, investor, or other relevant party in connection with an actual or proposed merger, acquisition, financing, restructuring, or sale of all or part of our business, subject to appropriate safeguards where required.

The categories of recipients depend on the services we use and the circumstances of the disclosure. Service providers may process personal information according to their own contractual obligations and applicable privacy requirements.

10. Sale, Sharing, and Targeted Advertising

Certain privacy laws define terms such as “sale,” “sharing,” or “targeted advertising” broadly. Under some laws, particular disclosures of information to advertising or analytics providers may fall within these definitions even when no money is exchanged directly for the information.

Whether these definitions apply depends on the technologies used, the information involved, the purpose of the disclosure, and applicable law.

We do not make a blanket claim that every disclosure is outside these definitions. Where applicable law gives you the right to opt out of a sale, sharing, or targeted advertising, you may exercise that right using any applicable privacy control provided on our website or by contacting us.

If our website uses advertising or analytics technologies that require consent or an opt-out mechanism, those technologies should be configured in accordance with applicable requirements.

11. Analytics and Website Performance

Where analytics services are enabled, we or our service providers may use technical and usage information to understand how visitors interact with the website.

This may help us identify frequently visited pages, understand navigation patterns, troubleshoot technical issues, evaluate website performance, and improve the shopping experience.

Analytics providers may use cookies or similar technologies to collect information according to their own privacy practices and the configuration of the relevant service.

The particular analytics services in use, the information they collect, and the available controls depend on the technologies enabled on the website.

12. Advertising and Marketing Technologies

Where advertising or marketing technologies are enabled, we or our service providers may use certain information to measure advertising performance, understand interactions with advertisements, or deliver advertising based on relevant interests or activity.

Depending on the service and configuration, these technologies may use cookies, pixels, device information, or website interaction data.

Advertising technologies may be subject to consent requirements, opt-out rights, or other restrictions under applicable law.

You may be able to manage advertising preferences through the relevant platform, browser settings, or privacy controls provided on the website. These controls may not prevent all advertising, but they may affect how advertising is selected or measured.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social platforms, or other external services.

When you visit or interact with a third-party service, its own terms, privacy policy, and data-handling practices may apply.

We do not control third-party websites or services that we do not operate and are not responsible for their independent privacy practices, content, security, or availability.

We encourage you to review the privacy policies of third-party services before providing personal information directly to them.

14. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

The safeguards available may depend on the systems, service providers, and technologies used to operate our website and business.

No website, electronic transmission, storage system, or security measure can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

You should use appropriate precautions when accessing the website, protect your account credentials where accounts are available, and notify us if you believe that information associated with your interaction with us has been misused.

Where applicable law requires notification of a personal data breach, we will address the matter in accordance with the relevant legal requirements.

15. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to:

  • Complete and administer transactions.

  • Provide customer support.

  • Maintain accounting, tax, and business records.

  • Manage returns, refunds, and transaction disputes.

  • Detect and investigate fraud or security incidents.

  • Maintain records of consent and privacy preferences.

  • Comply with legal obligations.

  • Establish, exercise, or defend legal claims.

The appropriate retention period depends on the nature of the information, the purpose for which it was collected, applicable legal requirements, and whether the information is needed to resolve a dispute or protect legitimate business interests.

When personal information is no longer reasonably necessary and no legal or other permitted reason requires its retention, we may delete it, anonymize it, or securely dispose of it, subject to applicable law and the capabilities of the relevant systems.

16. Privacy Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include, where applicable:

  • Requesting access to personal information we hold about you.

  • Requesting correction of inaccurate information.

  • Requesting deletion of certain personal information.

  • Requesting a copy of certain information in a portable format.

  • Objecting to or requesting restriction of certain processing.

  • Withdrawing consent where processing is based on consent.

  • Opting out of certain forms of targeted advertising, sale, or sharing.

  • Choosing not to receive promotional communications.

  • Appealing a decision where applicable law provides an appeal right.

  • Submitting a complaint to a relevant privacy regulator.

These rights are not absolute and may be subject to legal exceptions, verification requirements, and other conditions under applicable law.

To make a privacy request, contact us using the details in the Contact Us section. Please describe your request clearly so we can understand and process it.

We may need to verify your identity or authority before responding. We will request only information reasonably necessary for verification and will handle it in accordance with applicable law.

17. Marketing Preferences and Opt-Outs

If you receive promotional emails from us, you may unsubscribe using the link provided in the message, where available, or contact us to request that promotional emails stop.

Your request will apply to promotional communications within its scope. It does not necessarily stop transactional messages required to process an order or respond to a request.

Allow a reasonable period for an opt-out request to take effect. We may retain limited information about your preference so that we can respect your request and avoid sending further promotional messages where applicable.

If promotional communications are not offered or are not sent to you, this section does not create an obligation to send them.

18. Browser Privacy Signals and Cookie Settings

Some browsers and devices provide privacy settings or signals intended to communicate preferences about tracking or certain forms of data processing.

The legal effect and technical operation of these signals may vary. We will respond to signals where required by applicable law and where our website and systems can reasonably recognize and process them.

You may also manage cookies through your browser settings and use any privacy or cookie-preference controls made available on the website.

Blocking certain technologies may affect website functions, including account access, shopping-cart features, or checkout.

19. Children’s Privacy

Our website and products are intended for a general shopping audience and are not knowingly directed to children who are below the age at which they can independently provide personal information under applicable law.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited without the required consent.

If you believe a child has provided personal information to us inappropriately, please contact us. Where required by applicable law, we will take reasonable steps to investigate and address the matter.

20. Business Transfers

Personal information may be transferred or disclosed in connection with an actual or proposed sale, merger, acquisition, financing, restructuring, insolvency proceeding, or transfer of all or part of our business or assets.

Where such a transaction occurs, the receiving party may process relevant information for purposes connected with the transaction and continued operation of the business, subject to applicable law and any required safeguards.

21. Legal Disclosures

We may disclose personal information where we reasonably believe disclosure is necessary to:

  • Comply with applicable laws, regulations, legal processes, or enforceable requests.

  • Respond to lawful requests from public authorities.

  • Protect the rights, property, or safety of Been Servin’, our customers, or others.

  • Investigate suspected fraud, unauthorized transactions, or security incidents.

  • Enforce applicable terms and policies.

  • Establish, exercise, or defend legal claims.

We will consider applicable legal requirements when responding to disclosure requests.

22. International Processing

Depending on the website platform and service providers used, personal information may be processed or stored in countries other than the country in which you reside.

Those countries may have privacy and data-protection laws that differ from the laws in your location.

Where applicable law requires specific safeguards for international transfers, we will address those requirements as they apply to the relevant processing activity.

The countries involved and the safeguards available depend on the systems and service providers used to operate our business.

23. Third-Party Payment Security

Payments may be handled by third-party payment providers that maintain their own security measures, privacy policies, and transaction-processing procedures.

The payment information collected by a provider, the information made available to us, and the length of time information is retained may vary according to the provider and payment method.

We encourage customers to review the privacy and security information made available by their selected payment provider.

Please do not send complete payment card details, security codes, passwords, or other sensitive payment credentials to us through ordinary email or general contact forms.

24. Fraud Prevention and Transaction Verification

We may use transaction, order, technical, and contact information to help detect, investigate, or prevent suspected fraud, unauthorized payments, abuse of our website, and other activities that may threaten customers or our business.

Where reasonably necessary, we or our service providers may verify transaction details, assess suspicious activity, or request additional information relevant to an order.

These activities may involve payment providers, security services, or other relevant service providers.

Information may be retained where reasonably necessary to investigate an incident, maintain records, comply with applicable law, or protect legitimate business interests.

25. Privacy Requests and Complaints

If you have a question, concern, or complaint about how your personal information is handled, you may contact us using the details below.

Please include sufficient information to help us understand your concern. Do not include passwords, full payment card details, or other unnecessary sensitive information in your message.

We will review and respond to privacy requests in accordance with applicable law. Depending on your location, you may also have the right to contact a relevant data-protection authority or privacy regulator.

26. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, legal requirements, or data-handling practices.

When changes are made, we will update the “Last Updated” date at the top of this page.

Where applicable law requires additional notice or consent for a material change, we will take the steps required by that law.

We encourage you to review this page periodically to remain informed about how personal information is handled.

27. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, please contact:

Business name: Been Servin

Email: sales@beenservin.com

Phone: +1 214-364-4655

Address:1333 W. McDermott Drive Suite 200 Allen Texas 75013 United States

Please use the contact details above for privacy questions, requests concerning personal information, and related concerns.